You may cancel your order for any reason up to 14 days from the date on which you receive the Shipping
Confirmation, by notifying us of your decision to cancel using the following contact details:
- by emails - firstname.lastname@example.org,
- by calling our number +37068693977.
To meet the cancellation deadline, you must then deliver the items to us so that we receive them within 14 days
of the date of the Shipping Confirmation.
If you have been charged for any items, we will process a refund, which will include the cost of delivery to
the original delivery address (although we will not refund any supplementary delivery costs if you chose
an enhanced type of delivery rather than our least expensive type of standard delivery).
If we accept your returns later than 30 days from the date on which you received the Shipping
Confirmation (we may, but we are not required to), we will refund you by way of voucher.
Please note that this does not apply to items which were defective when purchased from us, for which you will be
refunded via your original payment method.